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Terms & Conditions

DISTANCE SALES AGREEMENT

ARTICLE 1 - PARTIES

SELLER:

Title: [Ahsapcity.com Company Title]
Address: [Ahsapcity.com Full Address]
Phone: [Ahsapcity.com Phone Number]
E-mail: [Ahsapcity.com E-mail Address]
Mersis No: [Ahsapcity.com Mersis Number - If applicable]
Tax Office: [Ahsapcity.com Tax Office]
Tax Identification Number: [Ahsapcity.com Tax Identification Number]

(Hereinafter referred to as "SELLER")

BUYER:

Name Surname / Title: [Buyer's Name Surname / Title]
Address: [Buyer's Full Address]
Phone: [Buyer's Phone Number]
E-mail: [Buyer's E-mail Address]
Turkish ID No / Tax ID No: [Buyer's Turkish ID No / Tax ID No - If necessary]

(Hereinafter referred to as "BUYER")

ARTICLE 2 - SUBJECT OF THE AGREEMENT

The subject of this Agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Distance Contracts Regulation, regarding the sale and delivery of the product whose qualifications and sale price are specified below, which the BUYER has ordered electronically from the website located at [www.ahsapcity.com] (hereinafter referred to as "WEBSITE").

ARTICLE 3 - INFORMATION REGARDING THE PRODUCT SUBJECT TO THE AGREEMENT, PAYMENT, AND DELIVERY

3.1. The basic characteristics of the products (type, quantity, brand/model, color, pieces, etc.) are published on the WEBSITE. If the SELLER has organized a campaign, you can examine the basic characteristics of the relevant product during the campaign period. It is valid until the campaign end date.

3.2. The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until they are updated and changed. Prices announced for a specific period are valid until the end of that period.

3.3. The total sale price of the good or service subject to the contract, including all taxes, is shown below:

Product Name Quantity Unit Price (Incl. VAT) Total Price (Incl. VAT)
[Product Name] [Quantity] [Unit Price] TL [Total Price] TL
[Product Name] [Quantity] [Unit Price] TL [Total Price] TL
Subtotal: [Subtotal] TL
Shipping Fee: [Shipping Fee] TL
TOTAL: [Total Amount] TL

3.4. Payment Method: The BUYER will make the payment using the payment method chosen during the order process. Payment options are specified on the WEBSITE. [Payment Methods: Credit Card / Bank Transfer / Payment at Door, etc. can be specified]

3.5. Delivery Address: [Buyer's Specified Delivery Address]

3.6. Person/Entity to be Delivered To: [Name of Person/Entity to be Delivered To - If specified by the Buyer]

3.7. Invoice Address: [Buyer's Specified Invoice Address]

3.8. Shipping Company: [SELLER's Contracted Shipping Company]

3.9. Delivery Method: Delivery will be made to the address specified by the BUYER via the shipping company contracted by the SELLER.

3.10. Delivery Time: After the order is confirmed, the product(s) will be delivered to the shipping company by the SELLER within [Number of Business Days] business days, depending on stock availability. Delivery time may vary depending on the distance of the delivery address from the SELLER. The legal period of 30 days is reserved in any case.

ARTICLE 4 - GENERAL PROVISIONS

4.1. The BUYER accepts, declares, and undertakes that they have read and understood the preliminary information regarding the basic characteristics of the product subject to the contract, the sale price, payment method, delivery, and the right of withdrawal on the WEBSITE, and has given the necessary confirmation in electronic environment.

4.2. The BUYER, by confirming the Preliminary Information Form electronically, confirms that they have obtained correct and complete information about the address to be provided by the SELLER before the establishment of the distance sales contract, the basic features of the products ordered, the price of the products including taxes, payment and delivery information, and the right of withdrawal.

4.3. The SELLER undertakes to deliver the product subject to the contract sound, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

4.4. If the SELLER cannot deliver the product subject to the contract within the due time due to force majeure or extraordinary circumstances preventing transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may request the cancellation of the order, the replacement of the contract subject product with its equivalent if any, or the postponement of the delivery period until the obstacle is removed. In case the BUYER cancels the order, the amount paid is returned to them in cash and in full within [Specified Number] days.

4.5. The BUYER is obliged to check the product upon delivery and to keep a record with the cargo officer if they see any damage or deficiency in the product. Otherwise, the SELLER will not be responsible for damaged or missing products.

4.6. The BUYER and the SELLER accept that the provisions of this Agreement are regulated in accordance with the relevant articles of the Turkish Code of Obligations and the Law on Consumer Protection.

4.7. Persons under the age of 18 cannot shop on the WEBSITE. The SELLER will rely on the age stated by the BUYER in the contract as correct. However, the SELLER cannot be held responsible in any way due to the BUYER incorrectly stating their age.

4.8. The SELLER is not responsible for price errors caused by system malfunctions. Accordingly, the SELLER reserves the right to cancel the order or carry out the transaction at the correct price by informing the BUYER about price errors on the WEBSITE.

ARTICLE 5 - RIGHT OF WITHDRAWAL

5.1. The BUYER has the right to withdraw from the contract by rejecting the good without any legal or criminal liability and without giving any reason within 14 (fourteen) days from the date of delivery of the product to them or the person/entity at the address they have indicated, in distance contracts related to the sale of goods. In distance contracts related to the provision of services, the right of withdrawal can be exercised within 14 (fourteen) days from the date of the contract. The right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the consent of the consumer before the expiry of the right of withdrawal period.

5.2. To exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax, or e-mail within the 14 (fourteen) day period. If this right is exercised:

a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent back with the corporate return invoice. Return orders for which invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)

b) The return form,

c) The products to be returned must be delivered complete and undamaged, together with their box, packaging, and standard accessories, if any.

5.3. The SELLER is obliged to return the total amount and the documents that put the BUYER under debt to the BUYER within 14 (fourteen) days at the latest from the date the withdrawal notification is received by the SELLER.

5.4. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.

5.5. The right of withdrawal cannot be exercised for products that are not suitable for return due to their nature, single-use products, perishable products or products whose expiration date can pass easily. In addition, the BUYER cannot exercise the right of withdrawal for products that are specially prepared for the BUYER's requests and demands or that have been personalized by making changes or additions.

5.6. The exercise of the right of withdrawal for the following products is subject to the condition that the product's packaging has not been opened, damaged, and the product has not been used:

  • Underwear products
  • Swimsuit and bikini bottoms
  • Cosmetic products
  • Single-use products
  • Products that are likely to perish quickly or have an expired date

ARTICLE 6 - PRIVACY POLICY AND PROTECTION OF PERSONAL DATA

6.1. The information provided by the BUYER in this Agreement and the information provided to the SELLER for payment purposes will not be disclosed to third parties by the SELLER.

6.2. The SELLER may use the BUYER's information limited to the performance of the product subject to this Agreement.

6.3. You can find detailed information about the protection of your personal data in the Privacy Policy section on the WEBSITE.

ARTICLE 7 - INTELLECTUAL PROPERTY RIGHTS

All intellectual and industrial property rights of the WEBSITE belong to [Ahsapcity.com Company Title]. Unauthorized use or copying of the information, visuals, and content on the WEBSITE is prohibited.

ARTICLE 8 - FORCE MAJEURE

Situations that did not exist or were not foreseen at the time of the signing of the contract, that developed outside the control of the parties, and that make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities assumed by the contract or to fulfill them on time (Natural disaster, war, terrorism, insurrection, legislative provisions, seizure or strike, lockout, failure of production and communication facilities, etc.) shall be considered force majeure. The party in whose person force majeure occurs shall notify the other party immediately and in writing. If the force majeure continues for 30 (thirty) days, each party shall have the right to terminate the contract unilaterally.

ARTICLE 9 - AUTHORIZED COURTS AND ENFORCEMENT OFFICES

In disputes arising from the implementation of this Agreement, Consumer Courts and Enforcement Offices are authorized. In case there is no Consumer Court in the place of residence of the BUYER, Consumer Arbitration Committees are authorized. Applications can be made to consumer arbitration committees within the monetary limits specified in the first paragraph of Article 68 of the Law on Consumer Protection No. 6502.

ARTICLE 10 - EFFECTIVENESS

This Agreement shall enter into force on the date it is approved electronically by the BUYER.

SELLER: [Ahsapcity.com Company Title]

BUYER: [Buyer's Name Surname / Title]

Date: [Date the Agreement is Approved]

Important Notes:

  • This draft is for general information purposes only and does not constitute legal advice.
  • It is important that this agreement is carefully reviewed by a legal professional and adapted specifically for your company, taking into account your e-commerce processes and the characteristics of the products/services you sell.
  • Full compliance with current legal regulations should be ensured, especially regarding exceptions to the right of withdrawal, processing of personal data, and commercial electronic messages.
  • The agreement must be easily accessible, readable, and storable by the BUYER on the WEBSITE using a durable data carrier.
  • A clear confirmation mechanism should be established indicating that the BUYER has read and approved the Preliminary Information Form and the Distance Sales Agreement before placing an order.