Privacy Policy

This Privacy Policy explains how [Ahsapcity.com Company Title] ("Ahsapcity.com", "we", "us", or "our") collects, uses, and protects your personal data when you use our website located at [www.ahsapcity.com] ("WEBSITE") and our services.

Personal Data We Collect

When you use the WEBSITE and benefit from our services, we may collect different types of personal data, such as:

Identity Information: Your name, surname, Turkish ID number (if required for order or invoicing).
Contact Information: Your email address, phone number, delivery and billing addresses.
Financial Information: Payment information (such as credit card details, but this information is processed securely by payment processors and we generally do not have direct access to it), bank account details (in case of refunds).
Transaction Information: Products you purchased, order details, payment history.
Usage Data: Information about how you use our WEBSITE, pages you visit, items clicked, session durations.
Technical Data: Your IP address, browser type, operating system, device information.
Marketing and Communication Preferences: Your preferences regarding receiving marketing communications from us.

How We Use Your Personal Data

We may use the personal data we collect for the following purposes:

To process and fulfill your orders, and deliver products.
To process your payments and manage financial transactions.
To manage your account and provide customer service.
To improve the WEBSITE and personalize your user experience.
To send you information about our products, campaigns, and news (in accordance with your preferences).
To prevent fraud and unauthorized access.
To comply with our legal obligations.
To perform internal analytics and research.

With Whom We Share Your Personal Data

We may share your personal data with third parties only for the purposes stated in this Privacy Policy and in accordance with the law. These third parties may include:

Service providers who process payments.
Shipping companies that deliver products.
Service providers who provide IT services, hosting, and other technical support.
Service providers who offer marketing and advertising services (in accordance with your preferences).
Authorized public institutions and organizations to fulfill our legal obligations.

When sharing data with third parties, we take necessary measures to ensure the confidentiality and security of your data.

Cookies

We use cookies on our WEBSITE. Cookies are small data files that a website stores on your computer or mobile device. We use cookies for purposes such as making our WEBSITE more efficient, improving your user experience, and analyzing site traffic.

For more detailed information about the use of cookies, please refer to our Cookie Policy.

Data Security

We take appropriate security measures, including physical, technical, and administrative measures, to protect the security of your personal data. However, we cannot guarantee that any communication over the internet is 100% secure.

Your Rights

In accordance with the KVKK (Law on Protection of Personal Data), you have certain rights regarding your personal data. These rights may include:

Learning whether your personal data is being processed.
Requesting information if your personal data has been processed.
Learning the purpose of the processing of your personal data and whether they are used in accordance with their purpose.
Knowing the third parties to whom your personal data is transferred, domestically or abroad.
Requesting the correction of your personal data if it is incomplete or incorrectly processed.
Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK.
Requesting that the operations mentioned above regarding correction, deletion, or destruction be notified to third parties to whom your personal data has been transferred.
Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems.
Requesting compensation for damages in case you suffer damage due to unlawful processing of your personal data.

To exercise these rights, you can contact us at [Ahsapcity.com E-mail Address] or by phone at [Ahsapcity.com Phone Number].

Changes to This Policy

We may update this Privacy Policy from time to time. We will publish the updated version on this page. We may notify you of significant changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [Ahsapcity.com E-mail Address].

Last Updated: [Current Date]